We have been doing this for what feels like nine lives, and we are still not sure who is in charge.
Naturally there was a committee. Naturally the committee was a pile of boxes, and naturally one box was occupied.
The Short Version, Told Slowly
We asked a customer for feedback. They looked at us, blinked slowly, and left a single hair on the form.
Our team did a careful study. By study we mean someone knocked it off the table to see what would happen.
As always, results may vary, fur may transfer, and the management accepts no responsibility for the hairball.

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